Payment & My account Archives - Jarvee https://jarvee.com/self-help/category/payment-my-account/ Wed, 06 Oct 2021 09:30:00 +0000 en-US hourly 1 https://wordpress.org/?v=7.1 https://jarvee.com/wp-content/uploads/2017/07/icon.png Payment & My account Archives - Jarvee https://jarvee.com/self-help/category/payment-my-account/ 32 32 I Want To Change My JARVEE Account Email https://jarvee.com/self-help/i-want-to-change-my-jarvee-account-email/ Tue, 30 Jul 2019 13:11:21 +0000 https://jarvee.com/?post_type=epkb_post_type_2&p=4917 If you want to change your JARVEE account email. You need to get in touch with us either from: The contact us page or by sending an email to contact(at)jarvee.com. Please make sure that you contact us using your current JARVEE account email, otherwise and for security reasons, we won’t be able to change your […]

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]]> The Computer That You Are Using Is Blacklisted https://jarvee.com/self-help/your-computer-is-blacklisted/ Tue, 30 Jul 2019 12:24:43 +0000 https://jarvee.com/?post_type=epkb_post_type_2&p=4913 If you are trying to login to your JARVEE account and getting the following error: The computer that you are using is blacklisted, you cannot connect to your JARVEE account from it. As shown in the screenshot below: That happens when you try to login to your JARVEE account from a computer that you previously […]

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]]> Jarvee License Limit Reached https://jarvee.com/self-help/jarvee-license-limit-reached/ Sun, 26 May 2019 16:33:19 +0000 https://jarvee.com/?post_type=epkb_post_type_2&p=4582 If you are getting the following error when trying to login to your JARVEE account: You have reached the maximum number of computers you can run your Jarvee account on at the same time. Your Jarvee account is valid for x computer(s). In order to log in from a new computer, you need to remove […]

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]]> I’m Getting Local Data Is Locked For ’email’ Error https://jarvee.com/self-help/im-getting-local-data-is-locked-for-email-error/ Sun, 26 May 2019 02:02:35 +0000 https://jarvee.com/?post_type=epkb_post_type_2&p=4579 If you are trying to login to your JARVEE account and getting the following error: Local data is locked for ‘xxxxx@gmail.com’. Please use that account or contact support! That happens when you try to login with a new email to a JARVEE instance that was previously logged in to using another email. For security reasons, […]

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]]> How Can I Renew My License https://jarvee.com/self-help/how-can-i-renew-my-license/ Fri, 24 May 2019 00:17:16 +0000 https://jarvee.com/?post_type=epkb_post_type_2&p=4563 To renew your plan please create a subscription following these steps: Login to your JARVEE account on the web (https://bit.ly/2sYFUJX) Go to My Profile page Choose your desired plan Set up a new subscription by clicking “Pay With PayPal” button Please keep in mind that paying using any other payment method than PayPal won’t set you up […]

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]]> How Can I Downgrade My Plan? https://jarvee.com/self-help/how-can-i-downgrade-my-plan/ Thu, 23 May 2019 22:53:23 +0000 https://jarvee.com/?post_type=epkb_post_type_2&p=4561 If you want to downgrade your license, please follow these steps: Go to My Account tab inside your JARVEE and cancel the current subscription if you have any. If you don’t have a subscription, just move to the next step. Choose the new plan you would like to use. Set up the new subscription by […]

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]]> What Payment Methods JARVEE Accepts? https://jarvee.com/self-help/what-payment-methods-jarvee-accepts/ Wed, 22 May 2019 22:12:28 +0000 https://jarvee.com/?post_type=epkb_post_type_2&p=4506 At the moment, we accept: PayPal Credit Card Bitcoin Etherium  

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]]> How Can I Get a Refund? https://jarvee.com/self-help/how-can-i-get-a-refund/ Wed, 22 May 2019 21:46:22 +0000 https://jarvee.com/?post_type=epkb_post_type_2&p=4504 All our users are eligible for a refund if they contact us within 7 days of their payment. If you are having issues with the software, please don’t hesitate to contact us. We have 24/7 technical support to help you with any issues you might be having.

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]]> How Can I Renew My License After Failed Payments? https://jarvee.com/self-help/how-can-i-renew-my-license-after-failed-payments/ Wed, 22 May 2019 21:37:09 +0000 https://jarvee.com/?post_type=epkb_post_type_2&p=4500 When your payment fails for the first time. We automatically add an extra 5 days to your license and PayPal will try to take the payment again after 5 days. However, if the payment fails for the second time your license will expire and you won’t be able to access JARVEE. But, don’t worry. Just […]

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]]> Do You Offer Any Discounts? https://jarvee.com/self-help/do-you-offer-any-discounts/ Wed, 22 May 2019 18:40:57 +0000 https://jarvee.com/?post_type=epkb_post_type_2&p=4495 Yes, We offer the following discounts for multi PCs licenses: 25% off for 2 PCs license. 30% off for 3 PCs license. 35% off for 4 PCs license. 40% off for 5 PCs license. 45% off for 6 PCs license and higher. The multi PCs discounts are applied automatically, so there’s no need to contact […]

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]]> How Can I Change The Credit Card I’m Paying With? https://jarvee.com/self-help/how-can-i-change-the-credit-card-im-paying-with/ Wed, 22 May 2019 18:32:40 +0000 https://jarvee.com/?post_type=epkb_post_type_2&p=4491 If you are paying using PayPal: You will need to change the credit card from your PayPal Account settings. Here’s a tutorial from PayPal on how to do that: How do I link, remove or update a card? If you are paying using Credit Card directly: We don’t support setting up subscriptions when paying using credit […]

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]]> Will JARVEE Prorate My Payment When Upgrading? https://jarvee.com/self-help/will-jarvee-prorate-my-payment-when-upgrading/ Wed, 22 May 2019 18:16:18 +0000 https://jarvee.com/?post_type=epkb_post_type_2&p=4488 Yes, JARVEE will prorate your payment when upgrading. When upgrading from one plan to another, JARVEE won’t charge you right away. Instead, it will reduce your remaining days to reflect the price change before the old plan you had and the new one you subscribed for. If you don’t know how to upgrade, please check […]

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]]> Do You Have Any Other Higher Plans? https://jarvee.com/self-help/do-you-have-any-other-higher-plans/ Wed, 22 May 2019 16:48:08 +0000 https://jarvee.com/?post_type=epkb_post_type_2&p=4486 if you are looking to run more than 150 accounts, here are the higher plans we have: Up to 200 accounts plan for $109.95 per month Up to 250 accounts plan for $119.95 per month Up to 500 accounts plan for $149.95 per month All the above are custom plans, all you have to do […]

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]]> How Can I Cancel My Account? https://jarvee.com/self-help/how-can-i-cancel-my-account/ Wed, 22 May 2019 16:25:44 +0000 https://jarvee.com/?post_type=epkb_post_type_2&p=4481 We are sad to see you go! Before you go, can you please tell us why you want to cancel your subscription with us? Maybe we can help you out (You can email us at contact(at)jarvee.com as well). To cancel your subscription, please follow the 3 steps below: Log into your JARVEE account on the […]

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]]> How Can I Upgrade To The Next Higher Plan? https://jarvee.com/self-help/upgrade-to-the-next-plan/ Wed, 22 May 2019 15:59:52 +0000 https://jarvee.com/?post_type=epkb_post_type_2&p=4476 If you want to upgrade your license to the next higher plan, please follow these steps: Go to My Account tab inside your JARVEE and cancel the current subscription if you have any. If you don’t have a subscription, just move to the next step. Choose the new plan you would like to use and […]

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]]> Can I Pay Using Credit Card? https://jarvee.com/self-help/can-i-pay-using-credit-card/ Wed, 22 May 2019 04:04:46 +0000 https://jarvee.com/?post_type=epkb_post_type_2&p=4465 Yes, we do accept credit card payments. There’s only one downside to it, you can’t set up a subscription using it. This means you will have to make the payment manually every time. If you want to pay using a credit card, please follow these steps: Log into your JARVEE account on the web (https://bit.ly/2sYFUJX) Go […]

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]]> Where Can I Download Or Change My Invoices? https://jarvee.com/self-help/download-invoices/ Tue, 07 May 2019 14:32:19 +0000 https://jarvee.com/knowledge-base-2/knowledge-base-article/ If you are looking to update and download your invoices please follow these steps: Log into your JARVEE account on the web (https://bit.ly/2sYFUJX) Go to Invoices Fill in your Invoice details: Name, address, and country Click Update Invoice Details Once you finish the fourth step, you will be automatically redirected to a page where you can download […]

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]]> How Can I Change My Password? https://jarvee.com/self-help/change-my-account-password/ Tue, 07 May 2019 14:32:19 +0000 https://jarvee.com/knowledge-base-2/knowledge-base-article-2/ To change your JARVEE account password please follow these steps: 1- Go to your JARVEE account login page on the web (https://bit.ly/2sYFUJX) 2- Click the “forget password?” button 3- Type your JARVEE account email address and click send 4- Click the link you received on your email and write your new password and click the “Change […]

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