In this tutorial, you will find 2 possible solutions for the “Jarvee can’t connect to licensing server” error. Please try “Solution 1” first.

Solution 1

Please go to Jarvee installation folder: Go to Desktop, right-click on Jarvee desktop shortcut and click on Open File location;

If you don’t see Jarvee shortcut:

Open C:/ drive
In the address bar, type %AppData% and click enter

Find the Jarvee folder and open it;

– Look for Updater.exe and right-click it then choose Run as administrator;

– If it’s not working then please add Jarvee to Windows Defender Exclusions list: https://support.microsoft.com/en-us/help/4028485/windows-10-add-an-exclusion-to-windows-defender-antivirus

If that doesn’t fix the issue, please try “Solution 2”.

Solution 2

Right-click on Jarvee desktop shortcut and click on Open File location

Find these files:
– Browser
– ControlCenter
– Updater
– Jarvee

Right-click on each file > Properties and check the box “Run as Administrator”.

See if that solves your issue.

If none of them worked:

Please get in touch with our technical support team at contact(at)jarvee.com and mention that you followed the steps in this tutorial and that none of them worked and they will assist you with the issue.