Search Knowledge Base by Keyword
How Can I Renew My License After Failed Payments?
When your payment fails for the first time. We automatically add an extra 5 days to your license and PayPal will try to take the payment again after 5 days.
However, if the payment fails for the second time your license will expire and you won’t be able to access JARVEE. But, don’t worry. Just follow these steps:
- Login to your JARVEE account on the web (https://bit.ly/2sYFUJX)
- Go to My Profile page
- Cancel your current subscription if you have any
- Set up a new subscription and you should get charged immediately
After that, you should be able to login to JARVEE again.