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Payment & My account
I Want To Change My JARVEE Account Email
If you want to change your JARVEE account email. You need to get in touch with us either from: The contact us page or by sending an email to contact(at)jarvee.com. Please make sure that you contact us using your current JARVEE account email, otherwise and for security reasons, we won’t be able to change your […]
The Computer That You Are Using Is Blacklisted
If you are trying to login to your JARVEE account and getting the following error: The computer that you are using is blacklisted, you cannot connect to your JARVEE account from it. As shown in the screenshot below: That happens when you try to login to your JARVEE account from a computer that you previously […]
Jarvee License Limit Reached
If you are getting the following error when trying to login to your JARVEE account: You have reached the maximum number of computers you can run your Jarvee account on at the same time. Your Jarvee account is valid for x computer(s). In order to log in from a new computer, you need to remove […]
I’m Getting Local Data Is Locked For ’email’ Error
If you are trying to login to your JARVEE account and getting the following error: Local data is locked for ‘email@example.com’. Please use that account or contact support! That happens when you try to login with a new email to a JARVEE instance that was previously logged in to using another email. For security reasons, […]
How Can I Renew My License
To renew your plan please create a subscription following these steps: Login to your JARVEE account on the web (https://bit.ly/2sYFUJX) Go to My Profile page Choose your desired plan Set up a new subscription by clicking “Pay With PayPal” button Please keep in mind that paying using any other payment method than PayPal won’t set you up […]
How Can I Downgrade My Plan?
If you want to downgrade your license, please follow these steps: Go to My Account tab inside your JARVEE and cancel the current subscription if you have any. If you don’t have a subscription, just move to the next step. Choose the new plan you would like to use. Set up the new subscription by […]
What Payment Methods JARVEE Accepts?
At the moment, we accept: PayPal Credit Card Bitcoin Etherium
How Can I Get a Refund?
All our users are eligible for a refund if they contact us within 7 days of their payment. If you are having issues with the software, please don’t hesitate to contact us. We have 24/7 technical support to help you with any issues you might be having.
How Can I Renew My License After Failed Payments?
When your payment fails for the first time. We automatically add an extra 5 days to your license and PayPal will try to take the payment again after 5 days. However, if the payment fails for the second time your license will expire and you won’t be able to access JARVEE. But, don’t worry. Just […]
Do You Offer Any Discounts?
Yes, We offer the following discounts for multi PCs licenses: 25% off for 2 PCs license. 30% off for 3 PCs license. 35% off for 4 PCs license. 40% off for 5 PCs license. 45% off for 6 PCs license and higher. The multi PCs discounts are applied automatically, so there’s no need to contact […]